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FAQ

1. General Information

  • What is mhlangathedude.com?
    • mhlangathedude is your go-to online store for unique and stylish streetwear designed to stand out. We offer a wide range of products that cater to the bold and fashion-forward.

    2. Ordering

    • How do I place an order?
      • Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
    • Can I modify or cancel my order?
      • Orders can be modified or canceled within 24 hours of placement. Please contact our customer support team for assistance at : clothing@mhlangathedude.com

      3. Payment

      • What payment methods do you accept?
        • We accept major credit cards and other secure payment options through Peach Payments.
      • Is it safe to use my credit card on your site?
        • Yes, our website uses SSL encryption to ensure your payment details are secure.

        4. Shipping

        • What shipping options are available?
          • We offer standard shipping. The turnaround time for the United States is 2-5 business days, and for New Zealand, it is 4-7 business days. For the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, the delivery time is 10-30 business days.
        • What shipping options are available?
          • We offer standard shipping options. Shipping times and costs vary depending on your location.
        • Do you ship internationally?
          • Yes, we offer international shipping to many countries. Please check our shipping policy for more details : Shipping Policy

         

        5. Returns and Exchanges

        • What is your return policy?
          • We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. The return policy is for unused and unworn items. Please see our return policy for more details.
        • How do I return an item?
          • To initiate a return, please contact our customer support team with your order details. We will provide instructions on how to return the item.
        • How do I track my order?
          • To track your order, please use this link: Track Your Order If you need further assistance, contact our customer support team at clothing@mhlangathedude.com.

         

        6. Account

        • Do I need an account to place an order?
          • No, you can place an order as a guest. However, creating an account allows you to track orders and receive special offers.
        • How do I create an account?
          • Click on the "Sign Up" or "Register" button on our website and follow the instructions to create your account : Sign Up" or "Register

          7. Products

          • How do I find a specific product?
            • Use the search bar at the top of our website or browse through our categories to find the product you’re looking for.
          • Do you have size charts?
            • Yes, size charts are available on the product pages to help you choose the right fit.

            8. Technical Issues

            • I’m having trouble with the website. What should I do?
              • Try refreshing the page or clearing your browser cache. If the issue persists, contact our customer support team for assistance.

            9. Contact

            • How can I contact customer support?
              • You can reach us via email at clothing@mhlangathedude.com, or by filling out the contact form on our website : Contact

            10. Privacy and Security

            • How do you protect my personal information?
              • We take your privacy seriously and use industry-standard security measures to protect your data. Please review our privacy policy for more information.